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General Sales Questions
Server & File Info
Front Page
CGI Programs
E Mail
Database
Domains/DNS
SiteBuilder
E Commerce
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E Mail Info
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E Mail Flash Tutorials
for working with your server
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How to add/remove an e-mail account
How to change the password of an e-mail account
How to change the quota of an e-mail account
How to add an autoresponder
How to create/delete an e-mail forwarder
How to set the catch-all e-mail address
How to block your unwanted e-mails
How to filter your e-mail against unwanted content
How to use e-mail filtering to block spam
How to enable/disable Spam Assassin
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How many Email accounts do I get?
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You can have an unlimited number of email accounts.
In fact your account includes unlimited Email Forwarders,
Autoresponders and Mailing Lists.
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How do I set up my email on my computer?
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The incoming mailserver will always be:
mail.YourDomain.com
The outgoing mailserver may be:
Your ISP mail server (the same as you use now)
or
mail.YourDomain.com
Your username will be username+YourDomain.com
Click here to see how to set up a new account on your computer (Outlook)
Click here to see how to change your username on your computer (Outlook)
Note: If you ever have an error connecting to your mailserver, insert the IP address of
your site. This always will correct many problems your program may be having resolving to names.
Many isp's block port 25 which doesn't allow you to use our SMTP out going mail server.
This is the reason that you might leave your outgoing mail server as it is.
Note: Email will not work until your domain resolves to our servers.
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Will I have Web Mail?
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We have a custom webmail setup for your domain at
http://www.YourDomain.com/email/
Please Note the trailing / is REQUIRED
After you set up an email account in your control panel,
login with the URL above.
The username will be username+YourDomain.com
and the password will be the password you used when you set up the address.
i.e. If you have set up the email Sam@YourDomain.com
your login at webmail will be Sam+YourDomain.com
(yes that is a plus sign)
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Do I need to set up an email account on the server?
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If you have a need for a number of people to get mail yes you may.
Many people choose to have all their email forwarded to their ISP mailbox
and if this is set there will be no need for a mailbox on the server.
This is also useful in that your email client does not have to check
several different mailboxes to receive all your email.
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What about Default Email?
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By default we set this email to Blackhole.
Default email is the email that is sent to your domain that does
not have a specific address associated with it.
This means that if there is not an email address for the incoming email
then it will be trashed.
This will greatly help in stopping spam you might receive.
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How can I stop the SPAM?
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There are several ways to stop SPAM.
First and foremost is not have your email listed on your web site either
on the page or in the code. Have your email listed in the form of a graphic
so that the spiders can not read it. You could also include forms for your
users to use. Our secure formmail hides your email within the cgi script
so that it can not be harvested by the Spam Bots.
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Do you have formmail?
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A secure Formmail is included. We also have cgiEmail offered.
Formmail is installed in your cgi-bin. You will need to download it and
customize it with your information. Secure Formmail will also hide your
email address from the spambots which add you to junk mail lists.
How to customize is commented in the script and you may also see
this help page
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Do you have cgiemail?
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Yes. cgiEmail is a very flexible mail script. You will find it very useful in some situations.
cgiEmail uses a text template to take the form information that is submitted, and send it to the
email address that is designated. You can even place html tags within the template so that if this
is info that is to be placed on a web page, it's just cut and paste.
For the formatting for cgiEmail, here is a text page
for your reference.
It would be a good idea to save it to your computer for future reference and cut and paste.
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